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Digital drives a Multi-Sourcing model
Partnership Benchmark 2020
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in collaboration with
partnership
benchmark
2020
Applications Services
Accenture, TCS
Infrastructure Services
Atos, HCL
Leaders
70
companies
165
contracts
in collaboration with
KEY trends
for 2020
Driven by Digital and Agile a multi-sourcing model is emerging – complementing the traditional service providers with strengthened internal skills and niche partners in areas like AI & Security.
Most organizations are adopting Agile in some form. This requires a more open and collaborative approach from client and service provider. The switch does not come natural and we see a learning curve in this regard.
Transformation from Datacenter to the
Cloud has fallen short of expectations.
This is primarily due to incumbent legacy environments not being cloud ready and a large skills gap on the market.
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